Career
Live Stream Operator
D2C & EC Enablement, Kuala Lumpur
The Live-Stream Operator will ensure seamless, professional, and engaging live broadcasts using strong technical expertise in live streaming setup and management, keen monitoring skills, and excellent interpersonal abilities. This role is crucial for audience engagement and primarily utilizes OBS for technical operations.
What You'll Do
- Plan and execute comprehensive pre-stream preparations, including equipment setup, software configuration (primarily OBS with elements like stickers, packshots, overlays, and scenes ), studio environment setup, and detailed attention to product placement and host positioning.
- Conduct thorough technical checks and rehearsals; collaborate with content creators, hosts, and marketing teams on planning, including pre-planned rundowns or scripts for the live stream.
- Handle all live stream technical operations using OBS, managing scene transitions, graphic overlays, and multimedia playback, ensuring the stream runs smoothly according to schedule.
- Continuously monitor live stream quality (audio-visual, stability) and audience engagement, proactively troubleshooting any technical issues in real-time to ensure a smooth broadcast.
- Provide comprehensive support to hosts and on-air talent, including assistance in preparing for sessions, technical guidance, and setting reminders for upcoming live stream sessions.
- Manage live chat moderation and audience interaction tools to foster engagement, which includes monitoring and responding to audience comments/questions and potentially highlighting viewer input for the host.
- Oversee the recording, archiving, and perform basic editing of live stream content.
- Analyze live stream performance data to generate reports, identify areas for improvement, and provide optimization recommendations.
- Maintain live streaming equipment and stay updated with the latest streaming technologies, platforms, and industry best practices.
- Ensure adherence to the terms of service and community guidelines of the specific live streaming platform being used, and perform other ad hoc tasks related to live streaming or team support as directed.
Who You Are
- Proven experience in a live streaming role with in-depth knowledge of streaming hardware (cameras, audio, lighting, encoders), software (e.g., OBS, vMix), and various platforms (e.g., YouTube Live, Facebook Live, Twitch).
- Strong understanding of video/audio encoding, streaming protocols (RTMP, HLS), network configurations, and excellent real-time troubleshooting skills for live events.
- Demonstrable ability to monitor live stream analytics, interpret data, and implement strategies for performance optimization.
- Excellent communication and interpersonal skills, with a proven ability to confidently engage and support hosts, talent, and team members.
- Ability to work independently and collaboratively in a fast-paced, dynamic environment.
- Flexibility to work irregular hours, including evenings and weekends, as dictated by live event schedules.
Why You'll Love It
- Competitive Salary
- Performance Review
- Performance Bonus
- Annual Leave: 14 days and other special leaves
- Annual MVP Awards (prizes up to 5,000USD)
- Good chance to explore new trends in the digital market
- Opportunity to learn and work with the most advanced advertising technology platforms
- Work in a professional, active, international and dynamic environment